Get in Touch With Us

Got a question about a casino we've reviewed, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch with Non Gamstop Casinos and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Send your note to [email protected] and, where you can, tell us straight away what it's about — a review, a bonus term, a technical issue with the site, or something else entirely. It helps us get the right answer back to you sooner rather than later.

What People Usually Write to Us About

We cover slots not on GamStop, alongside wider betting and casino content, so the messages we get tend to fall into a few common categories:

• Questions about a listed operator — If you want more detail on something like Betmica's welcome offer or how Kikibet's free spins are structured, we're happy to point you to the relevant information, though the final terms always sit with the operator itself.
• Corrections and updates — Bonus offers, wagering conditions and free spin counts change without much notice. If you've noticed something on our list of non GamStop casinos that looks out of date, please tell us so we can look into it.
• Feedback on our ratings — We rank casinos not on GamStop using a set of consistent criteria, and if you think we've missed something worth considering, we want to hear it.
• Site suggestions — Ideas for topics you'd like covered, whether that's payment methods, game selection, or how self-exclusion schemes work, are genuinely useful to us when planning future content.
• General enquiries — Anything else about how the site works, how we're funded, or how to navigate our comparisons is welcome too.

What We Can and Can't Help With

We're a comparison and review resource, not a casino operator, so we can't process deposits, withdrawals, account verification or bonus disputes on anyone's behalf. Those matters need to go directly to the support team of the casino in question — most of the brands we cover offer live chat or email support for exactly this. What we can do is help you understand what to expect before you sign up, and flag anything in our own content that needs correcting.

If your message touches on gambling harm or you'd like information on managing your play, mention this clearly in your email. We'll point you towards general guidance, though we're not a support service ourselves and can't offer personal advice.

What Happens After You Send a Message

Every email is read by a real person on our team — there's no automated reply standing in for an actual response. Our usual target is two working days, though it can take a little longer during busier periods. If your query needs input from someone else on the team, we'll let you know rather than leaving you waiting without word.

Keeping Our Content Accurate

Casino offers, licensing details and game libraries shift often, and reader feedback is one of the ways we keep pace with that. If something you've read on holidayfrance.org.uk doesn't match what you found when you visited a site, we'd genuinely like to know — it helps keep the comparisons useful for the next person reading them. Thanks for taking the time to visit this page; we look forward to your message.

18+. Gambling should be enjoyable, not a source of stress — please play within your means.